Returns & Exchanges
At AncestrySwag, we want you to wear your heritage with pride, which is why we offer a 30-day return policy for all unworn and unwashed apparel. If your purchase doesn't perfectly represent your roots, we are happy to facilitate a smooth return or size exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Pack and Ship
Securely place the items in their original packaging and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our team inspects the returned items for quality, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing