Frequently Asked Questions
Everything you need to know about your AncestrySwag order and our heritage-inspired apparel.
How long does shipping take for my custom apparel?
Since each piece is printed on demand to ensure quality, please allow 3-5 business days for production. Standard shipping typically takes an additional 5-7 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your item arrives damaged or with a printing error, we will provide a free replacement or full refund. Please contact our support team with a photo of the issue.
How do I ensure I order the right size?
We provide a detailed size chart on every product page. Our shirts are generally true to size, but we recommend measuring a favorite garment at home and comparing it to our specifications for the perfect fit.
What materials do you use for your clothing?
AncestrySwag prioritizes comfort and durability. Most of our t-shirts are made from 100% combed and ring-spun cotton, while our hoodies feature a soft cotton-poly blend for maximum warmth.
Can I track my order once it has shipped?
Yes! As soon as your order leaves our facility, you will receive an email notification containing a tracking number and a link to monitor its progress in real-time.
Do you offer international shipping?
We currently ship to many countries worldwide. Shipping rates and delivery times vary by destination and will be calculated automatically at checkout.